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Privacy Policy

1.1 Introduction

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This Privacy Policy describes how Human-Dynamics.io (“HumanDynamics”) collects, uses, and manages data when you interact with our website and services. This policy applies to data collected through website interactions and certain services-related data collection. For data collected during full service use, please refer to our Services Agreement. 

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1.2 Types of Information Collected

 

1.2.1 Account Information

We collect data associated with your account, such as your name, email, phone number, payment details, and address, to provide our services. Sensitive data like payment information is stored securely, using encryption.

 

1.2.2 Analytics Information and Usage Data

We collect data about your interactions with our website and services (e.g., feature usage frequency and device data, such as IP address and browser type). We may collect location data for service improvements, subject to your consent. Under GDPR, this data is processed based on our legitimate interest to enhance our services.

 

1.2.3 Cookies and Pixel Tags

We use cookies to improve website functionality and analyse usage. You may adjust browser settings to manage cookies; however, this may limit certain features. Pixel tags help us understand engagement with our site and emails for better service customisation. Users will be shown a cookie banner to manage cookie preferences.

 

1.2.4 Third-Party Sources

When you connect third-party accounts (e.g., Google, Slack), we access authorised data (e.g., name, email, profile photo) based on each service’s permissions. For example, OAuth authorises our access to third-party data without sharing passwords.

 

1.3 Use of Information

 

We do not share or sell data that identifies you. However, we may use aggregated or anonymised information for business purposes, such as trend analysis. For operational needs, third-party providers may access data strictly to perform services on our behalf (e.g., hosting, analytics). Each provider is contractually obligated to protect your data in compliance with GDPR.

 

Data and information that does not identify you as the customer or any of your customers – such as information collected using cookies as well as data collected about your interaction with our website or our services – may be used by us for any lawful business purposes, including the following:

 

  1. General Business Uses: We may use the information that we collect for a variety of internal, business purposes, including to: (i) provide, operate, maintain, improve, and promote HumanDynamics and our services; (ii) monitor and analyse trends, usage, and activities in connection with our services and for marketing or advertising purposes; and (iii) investigate and prevent fraudulent transactions, unauthorised access to our website and our services, and other illegal activities. In addition, we work with third-party service providers to provide website, application development, hosting, maintenance, back-up, storage, virtual infrastructure, payment processing, analysis and other services for us. These service providers may have access to your information for the purpose of providing those services for us. Please see the “Additional Limits on Use of Your Google User Data” section below for more information about our use of your Google User Data.

  2. Aggregated or Anonymised Data; Except for Google Data, we may also use aggregated or anonymised information that does not directly identify you for any internal purposes.

  3. Other Authorised Users; Our services may display use and profile information of each authorised user under such enterprise licence to other authorised users.


 

1.4 Additional Limits on Use of Your Google User Data

 

For Google Data (e.g., Gmail, Google Meet metadata) connected to HumanDynamics:

  • We only access data to provide or improve services.

  • We do not transfer Google Data unless required by law or part of a business transaction.

  • Human access to data is limited to cases of specific consent, security issues, compliance, or where data is anonymised.

  • Our use of Google Workspace API data aligns with Google’s Limited Use Requirements and the Google API Services User Data Policy.

 

1.5 Data Transfers and Location

 

Your data may be processed and stored within the UK, Europe, or other global locations. Transfers outside the EEA use GDPR-compliant safeguards, such as Standard Contractual Clauses. We implement robust security measures, including encryption, to protect your data.

 

1.6 Data Retention

 

We retain data only as long as necessary to fulfil the purposes outlined in this policy or as legally required. Personal data will be retained only as long as necessary to provide services or meet legal obligations. You can request data deletion as outlined in the “Your Choices” section.

 

1.7 System Administrators 

 

Data may be provided by a company administrator, and such administrators are responsible for obtaining consent for data sharing. Users should first contact their employer for data-related queries. Administrators can request deletion by contacting support@human-dynamics.io.

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1.8 Compliance with Legal Requirements and Protection of Rights

 

We may disclose data if required to comply with law enforcement, protect the security of our services, or in response to lawful requests from public authorities. We will notify users of disclosures, unless legally prohibited.

 

1.9 Changes to this Policy

 

If HumanDynamics is part of a reorganisation, merger, or acquisition, we will notify you of data handling changes. We may update this policy periodically, with major changes notified in advance.

 

1.10 Your Choices and Rights

 

  • Opt-Out: You may opt out of promotional emails by following unsubscribe instructions. Requests are processed within ten (10) business days.

  • GDPR Rights: Under GDPR, you have rights to access, correct, delete, or restrict processing of your data. To exercise these rights, contact us at privacy@human-dynamics.io. 

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